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Frequently Asked Questions
Frequently Asked Questions

We compiled a list of the most popular questions among our clients. Make sure you have a look at them to save your time.

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Written by Rentberry
Updated over a week ago


How much do I pay for using Rentberry services?

The service is free for landlords and tenants. You may apply, list unlimited properties, send instant messages, and eSign rental agreements absolutely free of charge.

We also offer some additional services, such as tenant screening and renters insurance. See pricing here >>

What does "Custom Offer" mean?

Tenants can set their own price for rental property. In their turn, landlords can accept or reject it based on tenant screening results and other tenants' offers. Learn more >>

Does Rentberry offer seasonal or vacation rentals?

No. Rentberry is focused on residential properties only.

I forgot my password. How do I reset my login information?

Click the "Sign In" button, then follow the "Forgot Your Password?" link to request a new password. Detailed guide >>


How do I add my listing to Rentberry?

Fill in the property listing form, following the instructions. Detailed guide >>

How many photos of my property should I upload?

You can upload an unlimited number of photos but no less than one image. See listing requirements >>

How do I add a multi-unit property?

Please provide a separate listing for each property unit. Then indicate the number of every property unit in the "Unit #" field.

How does someone apply for my property?

Your property becomes available for potential tenants as soon as you post your listing on Rentberry. It will immediately appear in search results or can be reached via the direct link to your listing.

How do I edit my listing?

Go to your property profile page and press the "Edit" button. Detailed guide >>

How do I delete my listing?

Go to the "Properties" tab, choose the property you want to delete, change the status from "Active" to "Inactive," and press "Delete." Detailed guide >>

How should I explain Rentberry to my tenants?

Rentberry is the only platform offering a transparent application process and a one-stop-shop rental experience for landlords and tenants alike.

Can I upload my own lease agreement to Rentberry?

Yes, you can. Detailed guide >>


My landlord invited me to apply via Rentberry. What does it mean?

It means that your landlord has chosen the Rentberry platform to rent out property online. Create an account on Rentberry in a few simple steps, find your landlord's property, and apply for it. 

How do I search for properties?

Go to the Rentberry homepage, enter the city or neighborhood you are interested in, choose the most relevant result from a drop-down list, and explore all the options you have. For your convenience, you'll be able to filter listings by price, size, pet policy, and more than 20 other amenities. Detailed guide >>

How do I submit a rental application?

Choose the property listing you like, press the "Apply" button, and follow three easy steps to apply for your favorite property. Detailed guide >>

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